Central Center
670 Waiale Road
Wailuku, HI 96793

Westside Center (Temporarily Closed)
15 Ipu'Aumakua Lane
Lahaina, HI 96761



KHAKO Emergency ShelterThe KHAKO is a housing-focused program and service delivery strategies are based on nationally and locally recognized continuum-of-care models demonstrated to be effective in addressing the complex issues associated with homelessness in a comprehensive, holistic manner. This approach goes beyond the provision of basic shelter and sustenance needs for homeless persons, by providing a series of structured programs and services that are focused on instilling the skills, knowledge and experience that are necessary to support self-sufficiency and promote positive, healthy life choices.

Emergency Shelter Program
Rental Assistance Program
Participant Satisfaction Survey
Affordable Housing

These services include the following:

  • Housing Navigation, Housing Specialists and Housing Retention services.
  • Primary-care medical clinics – operated by Malama I Ke Ola Health Centers
  • Money Magic (budgeting education classes)
  • Step Up Classes (how to maintain clean units)
  • Employment Prep and referrals
  • Rental Assistance
  • Housing location assistance

Emergency Shelter Program

We provide emergency shelter for verified homeless individuals and families seeking shelter in Maui County. For single men and women, we provide shelter beds in a dormitory-style setting. For families, we provide either a studio or a two-bedroom unit. To speak with an Intake Coordinator, please call our intake line at (808) 242-HOME ( 808-242-4663 ).

Help is Here! 

For Maui Disaster Help: 

Visit www.DisasterAssistance.gov, call 1-800-621- 3362 or use the FEMA App.





Ka Hale A Ke Ola serves hundreds of our community members annually and we can help you if you are in need.

Intake Procedures

Contact info:

For the Central Facility (Wailuku) please call (808) 242-HOME (4663) or (808) 242-7600 (press 1).

For the West Side Facility (Lahaina)*TEMPORARILY ClOSED please call (808) 242-HOME (4663).

Those in need may call our intake phone line between 8:00 am to 4:00 pm; Monday through Friday.   After hours, please leave a voicemail message and we will return your call within 48 hours.

Walk-ins are welcomed, but not guaranteed to get an intake appointment that day.  If we are not able to do an intake appointment on the day of the walk-in, an appointment will be made for the next available space. 

Intakes will be set up on a first-come, first-served basis and the following documents are requested upon intake:

  1. Picture ID (any kind of picture ID)
  2. Verification of Homelessness Letter 

Rental Assistance Program

The KHAKO Rental Assistance Program (RAP) is a homelessness prevention program that provides direct rental assistance payments, supplemented by counseling and case management for a minimum of six (6) months to a year, to individuals and families moving from emergency shelter to permanent housing and Maui residents at risk of becoming homeless due to a temporary lack of financial resources. For more information, contact our Rental Assistance Coordinator at (808) 446-8129 or review Qualifications, Guidelines and Process for applying for rental assistance.

Get Started

Qualifications, Guidelines and Process for applying for rental assistance

Pre-Application Screening (Online Form)

Full Application (PDF Form download)

Checklist of Required Documents


  • Housing Placement – KHAKO case management team assists guests to become document ready for housing. Such documents may include identification cards, birth certificates, and employment verification. The Housing Specialist assists guests in finding affordable permanent housing.
  • The Children’s Services Coordinator assists families with resources they may need in the community from educational rights to childcare services available in the community.
  • Money Magic (budgeting class) – guests attend Money Magic to learn how to budget their money and save for the future.
  • Housing Retention Services – after exiting the shelter for permanent housing, former participants will have 9 months of follow up services by the Housing Retention specialist to ensure a smooth transition from shelter to permanent housing.
  • Kids Tutoring Service – We have volunteers from high schools who provide tutoring to all the school-aged children on site.

Shelter Participant Satisfaction Survey!

Please let us know how we’re doing as a shelter program!  Your feedback is important to help us know what we’re doing right and how we can improve!

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